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Frequently asked questions

We receive various questions through e-mail and telephone about Museum Volkenkunde. The most frequently asked questions and their answers can be found below. If you do not find your question among this list you can ask your question via the contact form


What are the opening hours of the museum?

Museum Volkenkunde is open from Tuesday till Sunday from 10 am to 5 pm

For more information about the opening hours of the museum, check our Opening hours and prices

What measures are still in place at the museum?

  • Admission tickets can only be purchased online, choose a day and a time slot. This prevents too many people from entering the museum at the same time and avoids long queues at the entrance. This also applies to holders of the Museumkaart or other passes such as CJP, collegekaart (students), etc. An average visit to our museum takes approximately two hours.
  • Bring your ticket(s) with you to the museum, either printed or on your smartphone. Your Museumkaart (or other discount cards and passes) must also be checked, so be sure to bring those along as well.
  • In the museum, you can only pay with your pin or contactless (mobile) phone.
  • Be on time, but not too early; the online ticket allows you to quickly pass at the entrance.
  • Disinfectant gel is available on entry. Where necessary, a fixed walking route has been established and soap and paper towels are available in the various toilets.

Is the museum easily accessible?

The museum is in walking distance from Leiden Central Station and is close to diverse parking spots. Click here for more information.

What is there to see?

Momentarily the exhibition Sieraden can be seen in the museum. There are also always smaller, temporary exhibitions to be seen. All of this next to the permanent collection of course! The complete offer of exhibitions can be seen here.

Can I photograph in the museum?

Photographing is allowed without the use of a flash or tripod and only for non-commercial purposes. For commercial photography you should contact our PR department.

What about people with disabilities?

The museum is very accessible for visitors with a physical disability. The different floors are also accessible with an elevator and the doors automatically open. We also have wheelchairs which are free to use for our guests. A guide does not pay for museum entry. If you call us on the day of your museum visit then you will be able to park your car on the museum terrain.


Do you give tours in the museum?

On the groupvisitors page and activities page you can see all of the possibilities. 


Do you give tours in the museum?

On the groupvisitors page and activities page you can see all of the possibilities. 


Can I visit the museum with a group?

Yes. Groups consisting of more than 10 people can get a discount. You can also book a special tour or workshop for a group, see the group visit page.


How do I stay on top of activities, exhibitions and the latest news?

The museum sends out a monthly digital newsletter for adults and children. Here you can find more information about the newsletter and how to subscribe to it. 

Museum Volkenkunde can also be followed on Facebook, Twitter and Instagram.



Can I look at the museum collection digitally?

Museum Volkenkunde is known worldwide for its good museum object description. Objects can be seen on our online collection site.



Is it possible to hire a venue for, for example, a meeting or party?

There are many possibilities. The complete overview can be found on the venue page.


How do I obtain press information?

Press messages, press photos and miscellaneous information can be found on the press page.


Can I intern or volunteer?

There are often possibilities to intern or to volunteer in the museum. For more information, have a look at the vacanciespage.

I have a special object in my possession, can I asses its value at Museum Volkenkunde?

Museum Volkenkunde does not asses the value of other objects.